Yes, all supporters are required to create an online West Ham Account and client reference number to access ticketing.
If you hold separate Client Reference Numbers, for example, a bond seat and a season ticket, we recommend setting up the two West Ham accounts using two separate email addresses.
You can then link these accounts through your network to ensure all your tickets are accessible in one place. To link your accounts, please follow this guide.
Please ensure the email address used for your West Ham Account matches the email address registered on your ticketing account.
If you need to update your email address before setting up your account, please contact the Ticket Office on 0333 030 1966.