Yes, all supporters will be required to provide proof of age and identity for their Season Ticket.
Once your Season Ticket has been renewed, you will be contacted by our partner GBG in order to provide proof of your identity. Your Season Ticket will not be issued until this has been completed.
By verifying the identity of each season ticket holder, we are able to maintain an accurate record of who is present in the stadium at any given time. This is an important measure that helps us uphold safety standards and respond effectively in the unlikely event of an incident.
Additionally, verification allows us to ensure that all supporters are purchasing tickets under the correct pricing category, including concession tickets (such as U18, U21, or O66 rates). This helps us maintain fairness and consistency across our ticketing system.
We want to reassure you that all personal information is handled securely and in line with data protection regulations.